It is essential to show the confirmation voucher (printed or on your mobile) to our staff on the day of the visit. This voucher is valid as a receipt of payment.
The cancellation of the reservation, once confirmed, will suppose some expenses:.
A.- Services / General visits (except Alhambra and Generalife):
B. -Visits Alhambra and Generalife:1. Private Visits Alhambra:
As established in article 44 of Law 7/1996 of 15 January on the Regulation of Retail Trade, we inform you that our products, given their special nature, are not subject to the right of withdrawal.
By registering for our visits, you fully accept the Terms and Conditions and the content of what is published on this website, which are your commitment to us and ours to you.
The information contained in this website, such as itineraries, timetables, are true at the time of publication of this website, any alteration or change since its publication, inaccuracy or variation can not be considered as misleading advertising of the organizing company.
If there is any variation in any visit, it will be informed at the time of booking or at the beginning of the service, being the valid and definitive information provided by the guide at the beginning of the visit. Any of the places foreseen within the development of each of the visits, may be replaced by another of similar category or characteristics, if special circumstances or force majeure force us to do so.
If the organizing company is forced to suspend the contracted service, it will proceed immediately to refund the amounts collected, offering customers the alternative dates available. No compensation will be due.
The abandonment or separation of the group during the visit, for reasons not attributable to the Organization, implies the loss of any right to claim.
At regular visits, if there is no possibility of making a group in one language, sometimes the visit could be in two languages.
Please note that visits requiring transportation may take a few minutes due to traffic.
This company as well as the collaborating companies, are not responsible for the waits that could originate in the accesses of the monuments to visit, be for the organization and/or internal management of the monument.
For any matter arising from the interpretation or application of the conditions contained in this website and for compliance with the obligations arising from the acceptance of them, both the client and the organizing company are subject to the jurisdiction and competence of the Courts of Cordoba, waiving any other jurisdiction.